If your item arrives damaged or leaking, we will gladly send you a replacement item. In order to comply with our exchange policy, please contact support@easydetox.io within 14 days of receiving the product and we will handle your issue within 24 to 48 hours.

For customer safety, each order is inspected and will arrive securely sealed and packaged. No order leaves our facility without being inspected first. Due to our strict quality control standards we do not accept returns on opened bottles. We accept returns on sealed & unopened bottles and only within 14 days of receiving the product. However, due to payment processing & handling fees you will be refunded your order total less 5%.

Please note: The customer is required to pay for return shipping. To start the return process, please email support@easydetox.io

Please keep in mind that seeing improvements in health and wellness takes time. 

We ship orders anywhere in the United States and we are currently offering free expedited shipping. Fulfillment times are typically 1-2 Business days & Shipping times are typically 1-3 Business days.

Lost or Stolen Packages:

Easy Detox is not responsible for lost or stolen packages. If your package is stolen, we recommend you contact the carrier to file a claim. All our shipments include tracking with delivery confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Return to sender:

If an order is marked return to sender there will be an additional shipping fee to reship to the corrected address. If we receive no response from you within 7 days we will cancel the order and all cancelation fees will apply.