Refund policy

Please keep in mind that seeing improvements in health and wellness takes time.

At Easy Detox, we want you to be completely satisfied with your purchase. Please read our return policy carefully to ensure a smooth process:

Damaged or Defective Items:

  • If you receive a broken or damaged bottle, we're here to help! Simply reach out to us at support@easydetox.io within 14 days of receiving the product.
  • To facilitate a replacement, please provide proof of the damage, such as clear photos or videos of the damaged item and packaging.
  • We will promptly send you a replacement bottle at no extra cost, ensuring you can enjoy our product as intended.

Opened Bottles:

  • Due to our strict quality standards and hygiene considerations, we are unable to accept returns on opened bottles.
  • We believe in providing only the highest quality products to our customers, and this policy helps us maintain those standards.
  • If you have any concerns about your purchase, please don't hesitate to contact us. We're committed to resolving any issues and ensuring your satisfaction.

Returns on Sealed & Unopened Bottles:

  • We accept returns for sealed and unopened bottles within 14 days of receiving the product.
  • If you wish to return a sealed and unopened bottle, please contact us within the specified timeframe.
  • Please note that customers are responsible for the return shipping costs.

Address Change Policy:

  • Once an order is placed, we cannot guarantee address changes.
  • If you need to update your shipping address, please email us with your order number and new address as soon as possible.
  • We will do our best to accommodate your request, but please note that changes cannot be guaranteed once the order is processed.

Order Cancellation:

  • If you need to cancel an order, please email us as soon as possible.
  • While we cannot guarantee cancellations, we will do our best to accommodate your request.
  • If an order is marked as shipped, it cannot be canceled. In this case, you will need to go through the return process outlined above if you no longer wish to receive the product.

Contact Us: If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact our customer service team at support@easydetox.io. We're here to help ensure your experience with Easy Detox is smooth and satisfactory.

Thank you for choosing Easy Detox!